Medium sized IT teams are challenged to do more with less
If you have less than 50 people in your IT team, a lot of these challenges will likely seem familiar.
Your team doesn't have enough hours in the week to get everything done.
Masters of None
Not having a specialist makes it difficult to deliver complex solutions.
Decisions are heavily Cost-Driven
Delivering reliable and secure solutions on a limited budget is much more challenging.
Projects and Operations are managed by the same team
A rushed design today means more work tomorrow. You're too busy keeping the lights on to invest in a brighter future.
Traditional outsourcing doesn't fill all the gaps
Help is needed, solutions aren't enough
Traditional outsourcing focuses on the technical problems alone, leaving your team to cover these gaps. Having to cover them not only consumes your team's bandwidth, but can slow down progress on key components of critical projects.
Effective communication relies on strong relationships that outsourcers can't take time to develop. This inefficient communication slows down time to resolution and takes up your team's already limited time.
NAVIGATING INTERNAL POLICIES
Outsourcers rely on the internal IT team to follow change control on their behalf or require that the client adopt theirs. This both consumes your team's time and delays results.
Relying on outside help that is unfamiliar with your environment can expose you to unneeded risk and downtime.
RESPONSIBILITY AND OWNERSHIP
It's common to only take responsibility for completion of tasks, not for business outcomes. Unfortunately that leaves your team scrambling to fill the gap.
Why e-Mayhem is the right partner for you
Our engineers are given the time needed to do everything right. Our long-term client and employee retention allows us to provide these benefits.
Accomplish More Sooner With Less Effort
Traditional outsourcing provides additional bandwidth. We help with that too, and more.
Our team includes specialists in different verticals. Having that depth of knowledge available to your team allows you to tackle more complex problems and more importantly, be able to provide complex solutions.
DevOps is a part of our culture. All of our engineers know where to put more effort in order to minimize technical debt and the impact to operations.
Get More Out of Your Team's Efforts
We conform to your organization's wants and needs, not the other way around. Your team's time is limited and precious. We take the time to learn the ins and outs of your organization.
Your team can focus on getting more work done themselves since our engineers function more like an extension of your team. We'll follow your processes, manage change control, use your ticketing system, choose outage windows and anything else that's needed to get the job done.
Focus on Results Instead of Actions Completed
We try to consider the company as a whole instead of the individual IT components. This enables us to deliver the most impact.
We also take responsibility for the success of the project when viewed through this lens. Regardless of whether or not it's our job, we'll step in to find out what causes a project to stall and step up to do what's needed to ensurethe project continues to move towards success.
We’re never satisfied to leave things as good as they are. Our team is always looking for ways to improve results and optimize workflows. Continuous improvement is part of our standard operating procedure.
Long term engagements and shared responsibility for results allows us to share in the joy of improvements and innovation with your team.
Supercharge your IT infrastructure
with the support of e-Mayhem
Not sure where to start?
Check out some of our key roles that we can play to help you in your environment.
Deploying a new site or need to upgrade that old gear in the data closet?
Maybe you just want more visibility to what's going on in your network?
Security starts from the bottom up and we can help you get started.
Adding more coverage or just optimizing what you already have?
High speed Internet
Slow downloads at the office?
We can help you with everything you need, from circuits to switches, to make your user experience lightning fast!
Bad WiFi in the conference room?
Our Ekahau Certified wireless engineers can identify problem areas and get your staff back on full bars.
VPN & Security
Security boogieman keeping you up at night?
Check out our Firewall/VPN solutions and our Security Awareness programs.
Hate it when you don't know why things aren't working?
Monitoring and analytics are a key part of any operation. See what we can do to give you visibility into your system's health.